Our Headquarters
123 Magic Costume Way, Suite 400
Fantasy City, FC 90210
Call Us Directly
+1 (800) 555-COSTUME
Mon - Sat: 9:00 AM - 8:00 PM EST
Email Support
support@costumestore.com
Response time: < 1 hour
Instant Live Chat
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Available 24 hours a day
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Frequently Asked Questions
Quick answers to common costume & delivery questions.
How fast will my order ship?
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Orders placed before 2 PM EST ship the same day! Standard shipping takes 2-4 business days, while Express overnight shipping is available at checkout.
How do I choose the correct size for my child?
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Each product detail page includes an accurate size chart based on height and chest measurements. If your child is between sizes, we recommend sizing up for layering!
What if the costume doesn't fit?
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We offer a 30-day hassle-free return and exchange policy. Simply contact our support team or request an exchange return label online.
Do you offer discounts for school / group events?
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